If you are a regular reader of our blog you will know we usually quote other people’s genius and experiences in order to make us appear knowledgeable and adventurous: this week however, we thought we might throw caution to the wind and talk about something we did instead.
On Wednesday I completed an investment readiness programme named gateway2investment (g2i). g2i is put together by the London Development Agency and is delivered by a consortium of private sector companies. It offers participants advice and support to help make companies “investor ready”.
I found the course really helpful as it made me take another look at how we present Snagsta to investors.
I also got to meet lots of great entrepreneurs who are busy setting up all sorts of interesting businesses. Links to a few ideas I found particularly interesting follow: Charlotte Vere at Big White Wall, Jason Devenney at Siondo, David Crane at debatewise and lastly blogger-to-be Ricky Doyle at Practice-IT.
I would thoroughly recommend the course to any London based startups.
Lastly, here’s a related list from the founder of Seesmic: Loic Le Meur’s advice to internet startups.
1. Think global as you create the business
It is very difficult because our natural tendency is to think
local, to eat lunch and dinner with people around where we live and
think in our own language. I lived in Paris most of my life and I was
naturally addressing the French market first. Moving yourself and your
family to a very international city like London, NY or San Francisco
helps.
2. Create an original product: new and different
Digg or Twitter have created new social relationships and even
though they have hundreds of copycats, they will remain the originals.
The best way to succeed is definitely an original and great product.
3. Do not create a copycat, unless your goal is only to get acquired
Do not do copycats, even if you are in a remote market and
even if it is tempting, unless you are just here to create a company
and sell it quickly to the leader, which is a business model that some
entrepreneurs have become masters about. Why not partner with the
mothership and launch them where you are instead of copying ? Innovate,
do not copy, life is too short for that.
4. Try to raise funds from world-class VCs
They will help you become world-class, but if you are not based in
Silicon Valley you have a lower chance that they invest in your
company. If you go for local VCs, always take the most international
ones.
5. Hire people from all nationalities as much as possible
Americans hire Americans. French hire French. Spanish tend to
hire Spanish people. Even if it is easier, you should hire as much as
possible a team with as many cultures and languages as possible.
Cultural cross pollination is a wonderful way to stoke creativity.
6. Register your domain names in the key countries you are interested in (and the large ones you are not interested in)
A common mistake made by most startups. Very difficult given
how rare good domain names have become but you would absolutely try.
7. Protect your brand Worldwide
Do not wait to sort out trademark in the key regions.
8. Make a site that is language ready day one, even if you launch in English
More non-English content is posted every day on the web than
in English. It is ok if you localize when you have built the product,
but at least make it very easy to do by separating the language text
files of the interface. Obvious? Yes. Do not forget that many languages
have words much longer than english words and they tend to break the
interface, take Finnish or German and you will see what I mean.
9. Gather an international community since day 1
International starts the first day you launch the company.
Having members from all around the World will give you different
perspective and different uses of your own product. We have not even
launched Seesmic yet but we have users from more than 20 countries who
came and used it. We learnt each time.
10. Talk to the most active members of the community to help you understand their market and become evangelists there
These active members can be very powerful evangelists in the
different countries, they can also help you get introductions to
potential partners
11. Create an application that lets your community translate the site by themselves
The way Facebook translated its site in many languages using
an application where members could do inline translation and then vote
when there was a discussion on the best term to use. This was a
brilliant way to come back with high quality and fast translation. It
also helps you have languages you would have not even thought of
launching. Do not forget what it takes to maintain them though.
12. Languages are not the same in all the countries they are spoken
French in France is different than French in Quebec so is
Spanish different in Mexico and in Madrid. Words may not even be
understood the same. email for example is “email” in French (it’s just
as often the english word) and “courriel” in French canadian. Use
“courriel” or “pourriel” (for spam) in France and some people will
laugh at you. Same for “chat” which is “clavardage” in quebecois and
just “chat” in France…
13. Do not think that Europe is the U.K.
Most US companies launch from the U.K. thinking they are
launching in Europe. There are more than 20 languages in Europe, and
the cultural differences between a Danish, an Italian and a Portuguese
are huge. Succeeding in the U.K. does not mean you will succeed in the
Netherlands.
14. Manage costs properly
Going international by creating your own office or dealing
with a partner is expensive. Think about incorporating the company in a
country you do not know, respecting social and work local laws,
accounting, reporting… In some countries work is not flexible, if you
had to close the office and fire your team it could cost you up to a
year of payroll…
15. Never do a 50/50 deal with anyone
The famous “golden share” is very important. If you do 50/50 deal
nobody has control and it leads to a mess most of the time. The best is
of course to be in control of your own business.
16. Do key partnerships with large local players
A great way to go international is what LinkedIn has just done
in France by partnering with the largest human resource organization,
APEC. APEC’s established position on the market will guarantee LinkedIn
initial volume and branding.
17. Never trust that if the partner is large your service will be a success
Partnering the the largest ISP or portal in a Country does not
mean they will heavily promote you. You are likely to end up as the
service #867 promoted on a page nobody watches. They would never do
that to you? I experienced this many times… You would better partner
with a small site in your space which will really feature your service
than a large one where it will be lost like in a Christmas tree.
18. Create an international reseller program
Sharing a nice % of the business with your partners or
resellers is a good way to get them motivated. Web hosting companies
have been good at establishing worldwide presence by offering reseller
programs, partner conferences, joint marketing, etc.
19. Kill your local copycats
Despite all your efforts, you will have copycats in many
markets if your product is successful. Try to kill them first, if you
are the leader you should have more traction and means
20. Buy your local copycats if you can’t kill them
Can’t kill them Buy the best ones to grow, if they are
copycats they do not have that many exits possible, most of the time
they were created for you to buy them. Think about making sure the team
will stay in place and not only the founders…
21. Be very pragmatic
In some markets it could be a joint venture, in others it could be a
partnership with a large player, and other places just creating your
own team works
22. Do not apply any of this to Asia
I do not know the Asian market enough to judge what is
happening there but it seems that most large US sites that launched in
China pulled back or were not successful. The Japanese market has its
own leaders, but I wont’ risk an opinion on an area I do not know
enough, I would just be very cautious there.
23. Do not apply any of this to Russia
Everybody forgets the Russian Internet market, it is huge and
growing fast, the leaders there are local and operated by russians.
They even buy American startups - LiveJournal was bought from Six Apart
by Sup.
24. This advice only applies to Internet startups
My experience extends only to Internet startups. Other young companies may find that much of this advice does not apply to them.
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